Steven J Hagen

Address

2411 East Franklin St
Apt 113
Richmond, Virginia 23223

Email

stevenjhagen@gmail.com

Phone

(804) 349-7688

Work Experience

City of Richmond 4/2008 - Present

910 E broad st Richmond, Virginia 23223
System Support (web support)

City of Henderson 10/2002 - 3/2008

240 Water Street Henderson, Nevada 89015
Systems Support Analyst GIS

SCDS contracted to U.S. Army Corps of Engineers, Charleston District 10/1999 - 10/2002

Charleston, South Carolina
Computer Specialist (Web Development)

Trident Technic College 5/1999 - 12/2000

Charleston, South Carolina
Teacher

Softbank Services 5/1997 - 10/1999

Las Vegas, Nevada
Customer Service Representative

US Navy 7/1986 - 9/1994

Charleston, South Carolina
Interior Communications

Freelance Graphic Artist 7/1996 - to Present

Education

University of Nevada, Las Vegas Gradute College

8/1994 - 6/1997 for BA in Art
12/2005 - 12 -2007 for MFA (incomplete)

College of Southern Nevada

8/2003 - 6/2004 in AA IT Sys Admin(incomplete)

Trident Tech College

1/1992 - 9/1993 undergrad work

Skills

Windows Server 2003 and below Expert - 15 years and 0 months
Sun OS Solaris Skilled - 5 years and 0 months
Mac OS X Skilled - 7 years and 0 months
FreeBSD Beginner - 3 years and 0 months
Linux (Ubuntu) Beginner - 3 years and 0 months
ESRI ArcDesktop (ArcInfo, ArcView and ArcEditor) Expert - 5 years and 0 months
ESRI ArcServer and ArcIMS Expert - 5 years and 0 months
Microsoft Office Suite Skilled - 7 years and 0 months
AutoCad -- installation experience Skilled - 5 years and 0 months
Sun OpenOffice Beginner - 2 years and 0 months
Commercial art Expert - 8 years and 0 months
Photography Expert - 12 years and 0 months
Photoshop Expert - 12 years and 0 months
Visual communication Expert - 8 years and 0 months
Art history Skilled - 7 years and 0 months
Fine arts Skilled - 7 years and 0 months
Illustrator Skilled - 7 years and 0 months
CorelDraw Expert - 10 years and 0 months
Scanning services Expert - 3 years and 0 months
CD replication Expert - 3 years and 0 months
Apaache Skilled - 7 years and 0 months
MicroSoft IIS Skilled - 7 years and 0 months
Tomcat Skilled - 7 years and 0 months
ServletExec Skilled - 7 years and 0 months
MySQL Beginner - 3 years and 0 months
PHP Skilled - 7 years and 0 months
XHTML from html 3 Skilled - 13 years and 0 months
CSS Expert - 8 years and 0 months
DreamWeaver Expert - 8 years and 0 months
XML Skilled - 8 years and 0 months
XSLT Skilled - 5 years and 0 months
GeoCortex Internet Mapping Framework Expert - 2 years and 0 months
Javascript and AJAX Expert - 7 years and 0 months
RSS Expert - 7 years and 0 months
FrontPage Skilled - 7 years and 0 months
Audio Recording and Podcasting Skilled - 1 years and 0 months
Flash Skilled - 7 years and 0 months
JSP Skilled - 4 years and 0 months
ASP Skilled - 4 years and 0 months
WordPress Skilled - 3 years and 0 months
Drupal Beginner - 3 years and 0 months

Additional Information

# SCOPE OF CAPABILITIES Able to obtain a top secret security clearance
# Proven ability to problem-solve, using exceptional organizational, motivational and managerial skills in a deadline-driven environment
# Excellent creative writing/editing skills
# Able to manage, prioritize and coordinate multiple communications projects
# Superior analytical and conceptual skills that facilitate a layman’s understanding of complex engineering concepts
# Analyze/perform work necessary to plan, design, develop, acquire, document, test, implement, maintain, or modify computer systems
# Applying available technologies and basic management principles to adapt computer methods to a variety of subject matter situations
# Overseeing/performing equipment installation, testing and acceptance processes; responding to and resolving problems with software, hardware, and systems management
# Integration of IT programs and services; developing solutions to integration/interoperability issues; designing, developing, and managing IT security systems
# Communicating complex technical requirements to non-technical personnel; preparing and presenting briefings to senior management officials on complex/controversial issues
# Investigating, evaluating and selecting tools and methods for improving productivity and software quality throughout the life cycle, assessing the feasibility of adopting new software design technologies within the current systems environment
# Leading a project to develop and implement new data management schema, planning and coordinating the development of data structures and accessing strategies in alignment with business and mission requirements, developing technical designs, identifying systems requirements, validating data sources, establishing testing, implementation, and post-implementation support procedures
# Analyzing business processes and work flow procedures, gathering information from consultation with managers and individual users, studing work products, and observing work processes
# Comprehensive knowledge of the theories, principles, and practices of software design and implementation of relational database theory, design, and implementation
# Performing presentation support utilizing artistic design and media skills (traditional and computer graphics)
# Appling a basic knowledge of a wide range of general subject matter to render illustrations as specified by the client and/or customer
# Developing and articulating the overall focus and purpose for Internet/intranet Web sites, in keeping with priorities and objectives
# Developing and maintaining Web-based Internet/intranet applications and Web pages to meet end user requirements
# Planning, organizing, and carrying out a visual information program which includes public information, scientific information, environmental impacts, etc
# Setting a standard of excellence in all areas of visual design, balancing resources and time to create useful and high-quality Web experience
# Demonstrating ability to develop, manage and execute top-quality marketing plans and multimedia projects, on time and within budget